Whom can I address with complaints?

bSTOKED is a peer-to-peer platform that connects traveling kitesurfers to hosts worldwide. bSTOKED only mediates the booking - but in the end you book with a specific host. Therefore, please address your host first in case of complaints, and try to settle the issue with him. In case you can’t find a satisfying solution with your host, please send us details about the issue through our Contact page. We’ll then get back to you asap, and see if we can help to get things settled.